PRIVACY POLICY

Effective Date: May 12, 2026
Last Updated: May 12, 2026

This Privacy Policy (“Privacy Policy”) describes how Lock In Technologies LLC (“Lock In,” “Company,” “we,” “our,” or “us”) collects, uses, stores, discloses, and protects information when individuals access or use the Lock In – Finish or Fail mobile application, related website(s), and associated services (collectively, the “Services”).

By downloading, accessing, creating an account for, or otherwise using the Services, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein.

COMPANY INFORMATION

Lock In – Finish or Fail is operated by:

Lock In Technologies LLC
United States
Email: support@lockinfinishorfail.com

SCOPE OF THIS PRIVACY POLICY

This Privacy Policy applies to information collected through:

  • The Lock In – Finish or Fail mobile application
  • Official Lock In websites
  • Support communications
  • Account registration and authentication processes
  • Related interactions with our Services

This Privacy Policy does not apply to third-party services, websites, applications, or platforms that may be governed by separate privacy policies.

INFORMATION WE COLLECT

We may collect information that identifies, relates to, describes, or is reasonably capable of being associated with an individual (“Personal Information”), as well as technical and usage-related data necessary to provide and maintain the Services.

A. Information You Provide Directly

We may collect information voluntarily provided by you, including:

  • Email address
  • Account login credentials (if registering through email/password authentication)
  • Apple account authentication identifier (if using Sign in with Apple)
  • Support communications and correspondence
  • Information submitted through contact forms or support requests

Where applicable, if you choose to use Apple’s Sign in with Apple authentication method, certain identifying account information may be provided to us by Apple in accordance with your Apple privacy settings.

B. App Functionality and User Activity Data

To provide the intended functionality of Lock In – Finish or Fail, we collect and store operational user data associated with your use of the application.

This may include:

  • Selected run duration
  • Selected goals
  • Goal completion status
  • Daily check-in records
  • Missed-day tracking data
  • Run progress metrics
  • Run completion status
  • Run lock status
  • User onboarding completion status
  • Terms acceptance records
  • Notification-related preferences
  • Account state and authentication status

This information is collected solely for the purpose of delivering the Services as designed.

C. Automatically Collected Technical Information

When you use the Services, certain technical information may be collected automatically, including:

  • Device type
  • Device operating system
  • Application version
  • Device identifiers where applicable
  • Diagnostic data
  • Crash logs
  • Performance monitoring information
  • IP address (primarily for website interactions or technical security purposes)
  • General usage metadata

Such information assists in maintaining operational integrity, troubleshooting issues, improving performance, and protecting the Services.

PURPOSES FOR WHICH INFORMATION IS USED

We may use collected information for legitimate business and operational purposes, including to:

  • Create, authenticate, and manage user accounts
  • Provide core application functionality
  • Store and synchronize run-related data
  • Process goal completion and daily check-in functionality
  • Maintain lock status and progression logic
  • Deliver push notifications where enabled
  • Respond to support requests or inquiries
  • Improve application functionality, performance, and stability
  • Detect, investigate, prevent, or address fraud, abuse, unauthorized access, or technical issues
  • Enforce our Terms of Use and related policies
  • Comply with applicable legal obligations

We do not sell personal information to third parties.

PUSH NOTIFICATIONS

Lock In – Finish or Fail may request permission to send push notifications to your device.

Where permission is granted, notifications may include:

  • Daily reminders
  • Goal completion reminders
  • Check-in related notices
  • Run-related operational alerts
  • Service-related updates

Notification permissions may be modified or disabled through your device settings at any time.

Please note that disabling notifications does not modify or suspend the underlying functionality, requirements, or operational rules of the application.

AUTHENTICATION SERVICES

Users may create and access accounts using:

  • Email and password authentication
  • Apple Sign in

When using Apple authentication, Apple may provide a unique user identifier and, depending on your privacy preferences, your email address.

Use of Apple authentication services remains subject to Apple’s applicable privacy terms and service agreements.

ACCOUNT DELETION

Users may request deletion of their account directly through available in-app account settings.

Upon account deletion, information associated with the user account may be permanently removed, including but not limited to:

  • Run progress data
  • Goal tracking records
  • Check-in history
  • Account authentication records
  • Operational app data associated with the account

Certain limited information may be retained where reasonably necessary to:

  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements
  • Maintain security
  • Prevent fraud or abuse
  • Protect operational integrity

Account deletion may be irreversible.

THIRD-PARTY SERVICE PROVIDERS

We may rely on third-party service providers to operate or support portions of the Services.

Such providers may process information on our behalf in accordance with their own terms and privacy practices.

Current providers may include:

Firebase

Used for:

  • User authentication
  • Secure cloud data storage
  • Backend operational functionality

Apple

Used for:

  • App distribution
  • App Store payment processing
  • Sign in with Apple authentication

Website Hosting Providers

Used for:

  • Hosting and maintaining official Lock In websites and related infrastructure

We do not control the independent privacy practices of third-party providers.

PAYMENTS

Lock In – Finish or Fail is distributed as a paid application through Apple’s App Store.

All purchase transactions are processed by Apple.

We do not directly collect, process, or store payment card information or payment credentials associated with App Store purchases.

All billing, payment handling, and refund eligibility remain subject to Apple’s policies and payment terms.

MEDIA ACCESS / PHOTO LIBRARY PERMISSIONS

Where users choose to save or export application-generated content (such as completion certificates), the application may request permission to access limited device media functionality.

Such access is requested only to perform the user-initiated functionality.

We do not access or use device photos or media without user-granted permission.

WEBSITE COOKIES AND TRACKING TECHNOLOGIES

Our website(s) may use cookies, analytics technologies, or similar tools for purposes such as:

  • Website functionality
  • Traffic analysis
  • Performance monitoring
  • User experience optimization

Users may control cookie behavior through browser settings.

This section applies primarily to website interactions and may not apply to the mobile application itself.

DATA RETENTION

We retain information only for as long as reasonably necessary to:

  • Provide the Services
  • Maintain account functionality
  • Support operational continuity
  • Resolve disputes
  • Enforce agreements
  • Comply with legal obligations
  • Prevent abuse, fraud, or misuse

Retention periods may vary depending on the nature of the information and operational or legal requirements.

DATA SECURITY

We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, misuse, or destruction.

However, no internet-based transmission method or electronic storage system can be guaranteed to be completely secure.

Accordingly, while we take reasonable measures to protect information, absolute security cannot be guaranteed.

CHILDREN’S PRIVACY

Lock In – Finish or Fail is intended for individuals 16 years of age or older.

The Services are not directed toward children under the age of 16.

We do not knowingly collect Personal Information from children under 16.

If we become aware that information has been collected in violation of this policy, appropriate steps may be taken to remove such information.

USER RIGHTS

Depending on applicable law and jurisdiction, users may have rights relating to their Personal Information, including rights to:

  • Request access
  • Request correction
  • Request deletion
  • Withdraw certain permissions where applicable

Requests may be submitted to:

support@lockinfinishorfail.com

We may require reasonable verification before processing certain requests.

POLICY CHANGES

We reserve the right to modify or update this Privacy Policy at any time.

Changes will become effective upon posting unless otherwise indicated.

Continued use of the Services following updates may constitute acceptance of the revised Privacy Policy.

CONTACT INFORMATION

Questions regarding this Privacy Policy may be directed to:

Lock In Technologies LLC
support@lockinfinishorfail.com

Lock in – Finish or fail

TERMS OF USE / TERMS & CONDITIONS

Effective Date: May 12, 2026
Last Updated: May 12, 2026

These Terms of Use and Terms & Conditions (“Terms”) constitute a legally binding agreement between you (“User,” “you,” or “your”) and Lock In Technologies LLC (“Lock In,” “Company,” “we,” “our,” or “us”) governing your access to and use of the Lock In – Finish or Fail mobile application, related websites, and associated services (collectively, the “Services”).

By downloading, installing, creating an account for, accessing, or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

If you do not agree to these Terms, you must discontinue use of the Services.

COMPANY INFORMATION

Lock In Technologies LLC
United States
Contact: support@lockinfinishorfail.com

ELIGIBILITY

The Services are intended for individuals who are at least 16 years of age.

By using the Services, you represent and warrant that:

  • You are at least 16 years old
  • You have the legal capacity to enter into this agreement
  • You will use the Services in compliance with applicable laws and these Terms

If you do not meet these requirements, you must not use the Services.

DESCRIPTION OF THE SERVICES

Lock In – Finish or Fail is a self-discipline, habit accountability, and goal-tracking application designed to help users establish structured personal commitments.

The application enables users to create self-directed challenge periods (“Runs”) based on selected parameters and app-defined operational rules.

The Services are provided for personal productivity and self-management purposes only.

ACCOUNT REGISTRATION & ACCESS

To access certain functionality, users may be required to create an account.

Account access may be available through:

  • Email and password authentication
  • Sign in with Apple

You agree to provide accurate information and maintain the security of your login credentials.

You are solely responsible for:

  • Maintaining account confidentiality
  • Activity occurring under your account
  • Securing access to your device
  • Promptly reporting unauthorized access

We reserve the right to suspend, restrict, or terminate access where account misuse, security concerns, or policy violations are identified.

CORE APP FUNCTIONALITY

Lock In – Finish or Fail operates through structured challenge-based progression.

When initiating a Run, users may be asked to select parameters that may include:

  • A defined challenge duration
  • One or more personal goals
  • A maximum permitted number of missed days

During an active Run:

  • Goals are tracked within the application
  • Daily progression is recorded
  • Missed days may be counted based on application logic
  • Check-in functionality may be subject to completion requirements
  • Run progression is governed by the operational rules of the application

Users acknowledge that app functionality is intentionally structured around commitment-based accountability.

DAILY CHECK-IN REQUIREMENTS

The application may require users to complete operational requirements before a daily check-in becomes available.

This includes, where applicable, completion or marking complete of all selected goals for the applicable day.

Users acknowledge and agree that:

  • Daily check-in functionality is governed by app logic
  • Failure to satisfy required conditions may prevent check-in availability
  • Check-in eligibility is not guaranteed absent completion of required actions

Responsibility for completing required daily actions remains solely with the user.

MISSED DAYS, RUN STATUS, AND LOCK FUNCTIONALITY

Run progression is governed by the user’s selected challenge parameters and the operational logic of the application.

Users acknowledge that active Runs are structured around commitment-based accountability and consequence-driven progression.

Where a user exceeds the maximum permitted number of missed days associated with an active Run, the affected Run may be designated as failed and permanently locked in accordance with the application’s intended functionality.

Users expressly acknowledge and agree that:

  • Run outcomes are determined by the application’s operational rules
  • Missed-day calculations are based on app-defined logic
  • A permanently locked Run cannot be resumed by the user through normal app functionality
  • Lockout is an intentional core feature of the Services and not a software malfunction

The application may provide a method for users to contact support regarding account or operational matters; however, submission of a support request does not guarantee restoration, unlocking, reinstatement, or modification of any Run state.

Users are responsible for understanding the operational consequences of beginning a Run before participating.

USER RESPONSIBILITY

Users are solely responsible for their use of the Services.

This includes responsibility for:

  • Monitoring active Runs
  • Completing selected goals
  • Checking in where applicable
  • Maintaining device access
  • Maintaining app updates
  • Managing notification settings
  • Understanding app functionality before initiating a Run

We are not responsible for missed progression or altered outcomes resulting from:

  • User inaction
  • Forgotten check-ins
  • Disabled notifications
  • Device settings
  • Device loss
  • Connectivity interruptions
  • App closure by the user
  • Authentication access issues outside our reasonable control

PUSH NOTIFICATIONS

The Services may offer optional push notifications.

These notifications may include:

  • Daily reminders
  • Check-in notices
  • Goal reminders
  • General operational updates

Notification delivery is dependent on device settings, operating system behavior, permissions, connectivity, and third-party infrastructure.

We do not guarantee notification delivery, timing, visibility, or receipt.

Users remain solely responsible for their use of the Services regardless of notification status.

TECHNICAL PERFORMANCE

We strive to maintain reliable Services; however, uninterrupted or error-free operation cannot be guaranteed.

The Services may experience:

  • Temporary outages
  • Maintenance interruptions
  • Synchronization delays
  • Device compatibility limitations
  • Software defects
  • Performance issues
  • Third-party service interruptions

While we may address technical issues where feasible, we do not guarantee uninterrupted availability or preservation of all app state under every circumstance.

ACCOUNT DELETION

Users may request account deletion through available application functionality.

Deletion may permanently remove associated account information, including operational progress data.

Deletion may be irreversible.

Certain limited records may be retained where necessary for:

  • Legal compliance
  • Security
  • Fraud prevention
  • Operational integrity
  • Enforcement of these Terms

PAYMENTS & PURCHASES

Lock In – Finish or Fail is distributed as a paid application through Apple’s App Store.

All purchases are processed by Apple.

We do not directly process payment information.

Pricing, billing, payment handling, and refund eligibility are governed by Apple’s applicable terms and policies.

REFUNDS

Because purchases are processed through Apple, refund requests must be directed to Apple.

We do not independently issue or guarantee refunds.

Refund eligibility, if any, is determined exclusively under Apple’s purchase policies.

ACCEPTABLE USE

Users agree not to:

  • Attempt to interfere with app functionality
  • Circumvent operational logic
  • Exploit software defects
  • Reverse engineer the Services where prohibited by law
  • Attempt unauthorized access
  • Use automated tools to manipulate app behavior
  • Misrepresent identity
  • Use the Services for unlawful purposes

Violation may result in suspension or termination of access.

INTELLECTUAL PROPERTY

All rights, title, and interest in the Services, including but not limited to:

  • Software
  • Design
  • Branding
  • Graphics
  • Text
  • Interface elements
  • Logos
  • Functionality
  • App content

remain the exclusive property of Lock In Technologies LLC or its licensors.

No ownership rights are transferred through use of the Services.

Unauthorized copying, reproduction, distribution, or exploitation is prohibited.

NO MEDICAL, PSYCHOLOGICAL, OR PROFESSIONAL ADVICE

The Services are intended solely for general personal productivity and self-management purposes.

The Services do not constitute:

  • Medical advice
  • Mental health treatment
  • Psychological counseling
  • Behavioral therapy
  • Professional healthcare services

Users should not rely on the Services as a substitute for professional advice or treatment.

DISCLAIMER OF WARRANTIES

To the maximum extent permitted by applicable law, the Services are provided on an “AS IS” and “AS AVAILABLE” basis.

We make no warranties, express or implied, including warranties relating to:

  • Availability
  • Reliability
  • Accuracy
  • Fitness for a particular purpose
  • Non-infringement
  • Performance expectations
  • Uninterrupted functionality

Use of the Services is at the user’s own discretion and risk.

LIMITATION OF LIABILITY

To the fullest extent permitted by law, Lock In Technologies LLC and its affiliates, officers, employees, contractors, licensors, and service providers shall not be liable for any indirect, incidental, consequential, exemplary, special, or punitive damages arising out of or related to:

  • Use of the Services
  • Inability to access the Services
  • Lost progress
  • Lost data
  • Run outcomes
  • Notification failures
  • Device or platform issues
  • Third-party service interruptions
  • Technical malfunctions

Where liability cannot be fully excluded, liability shall be limited to the maximum extent permitted by law.

MODIFICATIONS TO THE SERVICES

We reserve the right to modify, suspend, discontinue, update, or revise any aspect of the Services at any time.

This may include:

  • Features
  • Functionality
  • User interfaces
  • Technical logic
  • Operational rules

Continued use following changes constitutes acceptance of the updated Services.

MODIFICATIONS TO THESE TERMS

We reserve the right to revise these Terms at any time.

Updated Terms become effective upon posting unless otherwise stated.

Continued use of the Services following publication of revised Terms constitutes acceptance.

TERMINATION

We reserve the right to suspend or terminate access where we reasonably determine that:

  • These Terms have been violated
  • Abuse has occurred
  • Security concerns exist
  • Fraudulent or unlawful conduct is suspected
  • Continued access presents operational risk

Termination may occur with or without prior notice where appropriate.

GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the United States and, where applicable, the laws of the State in which Lock In Technologies LLC principally operates, without regard to conflict of law principles.

CONTACT INFORMATION

Questions regarding these Terms may be directed to:

Lock In Technologies LLC
support@lockinfinishorfail.com

We may update these Terms at any time.